The ROE is the single most important
document in Employment Insurance
(EI). Service Canada uses the information on
the ROE to determine whether a person
qualifies for EI benefits, the benefit rate
and the duration of his/her claim. The ROE
also plays an important role in controlling
the misuse of EI funds. A ROE must be issued
even if the employee has no intention of
filing a claim for EI benefits.
When to Issue a ROE
Generally, a ROE must be issued within
five (5) calendar days of the interruption
of earnings or the date the employer becomes
aware of the interruption.
When does an interruption of earnings
occur?
When an employee:
quits his/her job;
is laid off or terminated;
has had (within the last 52 weeks or
since the last ROE), or is anticipated
to have seven (7) consecutive calendar
days without both work and insurable
earnings from the employer.
Exceptions: this
seven-day rule does not apply to the two
following cases:
Real estate agents: an interruption
of earnings occurs only when their
license is surrendered, suspended or
revoked.
Employees paid mainly by commission:
an interruption of earnings occurs when
the employment relationship ends.
An interruption of earnings also
occurs when the salary falls below
60% of normal weekly earnings due to
illness, injury, quarantine, pregnancy, the
need for a parent to care for either newly
born or adopted children, or the need to
provide care or support to a family member
who is gravely ill with a significant risk
of death.
In all cases, a ROE must be
issued when requested by Service Canada.
Change in Ownership:
this is an interruption of
earnings for the employees concerned.
For part-time, on-call or casual
workers: the ROE may
not be issued each time there is an
interruption of earnings, but it must be
issued in the following circumstances:
(1) the ROE is requested by the employee
and an interruption of earnings has
occurred; (2) the employee is no longer
on the employer's active employment
list; (3) the ROE is requested by
Service Canada; (4) no work is performed
for 30 days and there are no insurable
earnings for that period.
Mass lay-off:
When a large number of employees are
being laid off, as in a plant closure,
special arrangements can be made
regarding ROE issuance.
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